LOUDONVILLE — Michelle Harrmann of Mount Vernon recently began service as the branch manager of the Loudonville office of First Knox National Bank.

Harrmann has worked at First Knox for three years, but worked a total of 22 years in customer service positions, 12 of which were management roles.

"My primary responsibility here is to ensure that our customers continue to receive the top-notch level of customer service that they are accustomed to," Harrmann said. "I also oversee daily operations, and ensure that our organization remains a pillar in the community by staying active within its clubs, organizations and business development."

Harrmann started her First Knox career as a loan collateral specialist; later joining the retail management program where she shadowed different management-level employees. After her first year of employment she accepted the role as manager associate at the First Knox branch in Millersburg.

She noted that working in banks is a family affair for her. "My mother was a bank branch manager, and my aunt is the CEO with the CES Credit Union, also in Mount Vernon," she said.

Harrmann was born in Louisiana, the youngest of three children of a career Army father. "We moved around a lot, I lived in Germany from ages 2-8 but spent the primary part of my growing years in a suburb of Lexington Kentucky. We moved back "home" to Knox County when I was a junior in high school.

"While I was in the East Knox school district, I attended the Knox County Career Center’s engineering and drafting program, taking college classes my senior year and working for a local architect," she added.

She and her husband, Corey, an insurance agent in Mount Vernon, have two daughters, McKenzie, 14, and Hanley, 8.

In her free time, she enjoys watching her daughters play in different sports; McKenzie in softball, volleyball and track, and Hanley in softball, volleyball and soccer. The Harrmanns enjoy camping and maintain a permanent campsite at Camp Kokosing near Millwood. She said she has enjoyed camping and kayaking trips to Kentucky and Virginia.

"Ironically, we’ve never camped in Loudonville," she said.

"People are my passion," she says. "I have a servant’s heart and look forward to serving the great community of Loudonville."